CCBill Profiles: Paul Kluzak

Over the years many in our industry have gotten to know Paul Kluzak, perhaps first knowing him as CCBill Paul from the boards. As we begin to close out 2015, we are honored to have some of our team members nominated for XBIZ Exec Awards. As one such nominee, here is a closer look at Paul and how his expertise helps merchants succeed.

CCBill: What do your customers value most about you?

Paul: Besides my impeccable style and devilishly good looks? In all seriousness I think my customers would describe me as knowledgeable, committed, and responsive. I pride myself on being an expert resource in the payments industry. I am devoted to helping my clients grow their businesses, and I follow up when I say I will. I think that sums up CCBill, too, which is one of the reasons I love our brand!

CCBill: How long have you been working in this industry?

Paul: I started at CCBill in late 2001 and it’s been a great ride so far. I honestly cannot see myself doing business in another industry. I will never forget in the early 2000s, managing in the call center, and if you had on your screen someone may have commented but if you had an adult site up, you were doing your work.  

CCBill: What inspired you to start in this business?

Paul: I have always been driven and fascinated by technology and innovation. What better industry for that than adult ecommerce? 

CCBill: What has been your biggest accomplishment?

Paul: My biggest accomplishment outside of getting this second nomination and business in general, is coming back from open heart surgery to complete four Ironman triathlons to date. The Ironman motto is, ‘Anything is possible’ and that’s what I live my life by.

CCBill: Is this your first nomination?

Paul: This is my second XBIZ Executive Award nomination! In 2015 I was very honored to be awarded the Business Development Executive of the Year by XBIZ and my peers. I am over the moon just to be nominated for Brand Ambassador of the Year this time and it’s always a great feeling to be recognized by your colleagues and peers.

CCBill: Any advice for new webmasters just getting started?

Paul: Make sure you’re being innovative and creative. You must understand today’s buyer and it is harder than ever to reach the younger consumers. The new businesses that are surviving and thriving today are those that either have a brilliant new product or those that are catering to a very specific audience. Long gone are the days of just entering the industry and making a ton of quick cash with just any product. You really need to understand the industry itself and finding seasoned veterans to bounce ideas off of is a great place to start.     
CCBill: Any other words of advice?

Paul: Never give up. 

Voting for 2016 XBIZ Exec Awards is now open at

Honoring Those That Served

Today the United States remembers and honors its veterans that have served their country. All of us at CCBill are grateful for the service these active duty and retired military veterans have provided, and we humbly thank them. 

We also extend a personal thanks to all of our own staff members that have served or are serving currently. 

Thank you.

CCBill Supports Merchants and Industry via Resources, Cooperative Approach

CCBill, a global e-commerce solutions provider, announced today its noted and continued focus on providing resources is helping merchants grow, while its collaborative business approach is facilitating opportunities.

“Driving business for merchants is what it’s all about,” said Gary Jackson, managing VP of sales for CCBill. “And while processing is certainly a large part of that, by no means is it the only way we can help merchants capture sales. There are more than 300 different features in the CCBill system, many of which can lead to additional revenue opportunities and beneficial business relationships.” 
At recent European industry trade shows, several merchants touted CCBill’s one-click up-sales feature in particular as a key component to opening more revenue streams. Something that is echoed by Dating Factory VP of Sales and Marketing Jenny Gonzalez in this video.

“Features are just a part of the story,” added Jackson. “How some of those features like Merchant Connect or Integration Partners can open up more opportunities or promote business-to-business interactions can be quite impactful to the bottom line, as they often lead to fruitful business relationships or a better buyer experience.”   

As a CCBill Preferred Integration Partner, Adult SiteRunner has seen how cooperating and working together can lead to positive outcomes, as stated in this video with Adult SiteRunner Sales and Development Director Teddy F. 

“While processing is our foundation, taking payments online is much more than running a transaction. Providing automated global tools, empowering integrations, and providing solid traffic options, as part of CCBill’s service offering, makes CCBill a pivotal resource for online business in our markets, as well as the community,” said Jackson. “Our mission is to help expand our merchant’s business, and we are also honored to be recognized for those efforts by things like our recent nomination as Best Webmaster Resource in the Cybersocket Awards.”  

Dating in London

We are back from London and a terrific trip to work with merchants and friends in the Online Dating Industry.

iDate London in, of course, London brings purveyors of dating sites, software services, matchmakers, service providers, as well as dating professionals together to discuss new trends and meet new business opportunities.Our own Paul Kluzak attended the iDate events, as well as ad:tech and Global Dating Insights.

The team producing iDate in London, as well as the shows in the United States, always do a fantastic job bringing the world of dating together. Seminars discussing dating and user trends, mobile use, social media optimizations and even matchmaking - all fill the day with interesting info and useful insight.  We even see some of our friends from the online entertainment industry working with this constantly growing and changing market.Kudos to Marc Lesnick and his team for a show well-done!

We are looking forward to Miami in January and the iDate Awards

This year, we were also excited to attend the Global Dating Insights event, which is a series of educations sessions mixed with some networking. It was a good day, meeting a number of dating site owners and local UK business proprietors. Congratulations to our partners at GDI and to Simon Corbett and his team for presenting a productive event. 

You can learn more about CCBill’s support for dating business with our DATE package of services.

CCBill Receives Five Cybersocket Web Awards Nominations for 2015

The 16th Annual Cybersocket Web Awards sets out to recognize industry contributions for both performance and production in the gay online adult market, as well as the industry leaders who contribute to the business-side of the house. 

For 2015, CCBill is humbled to have received five nominations for a variety of categories, including a new category for us this year. We are honored to be nominated as part of a terrific and respected group of our peers in each category:

Best Billing Company
Best Hosting Company (Cavecreek)
Best Webmaster Resource
Company of the Year
Businessperson of the Year (Gary Jackson)

We are pleased at the addition of CCBill to the Best Webmaster Resource list of nominees. This past year saw our launch of our Integration Partners program, which connects up to 30 shopping carts, CMS, reporting, affiliate software tools and more with our CCBill merchants - as well as the Merchant Connect cross-sale network. We are glad that our peers in the business community noticed!

The Cybersocket Web Awards are held in West Hollywood on January 12, 2016 - and it is the premiere gay industry networking event which is not to be missed. 

Voting is open here to the public and closes December 5, 2015.

CCBill Honored at 2015 YNOT Awards

This year’s YNOT Awards turned out to be another fantastic event - with a packed theater of industry leaders all joining in to recognize the outstanding companies and individuals of 2015.

Held this year at Prague as an offshoot of The European Summit, it was a blend of company awards for studios, websites and service providers – as well as industry votes for business leaders and standouts that make up the online entertainment industry family.

After being honored last year with Best IPSP and surprised by the Hall of Fame Award, we were again thrilled to win the Best IPSP for 2015. We are grateful to all of those who voted for us, and we again are excited to be able to serve the industry with pride. 

So many of our CCBill merchants, partners and friends were honored that night as well - here are a few:

Best Cam Site: Flirt4Free
Best Industry Trade Show: The European Summit
Best Live Cam Revenue Program (EU): ImLive
Best Live Cam Revenue Program (North America): Flirt4Free
Best Newcomer: CamsCreative
Best Overall Adult Site:
Best Overall Revenue Program: PussyCash
Best Retail Affiliate Program: FNCash
Best Traffic Services Company (North America): JuicyAds
Best White Label Provider: Dating Factory
YNOT Hall of Fame inductee: Video Secrets / Flirt4Free

Thanks for Jay and Connor at YNOT for another great show – and of course, congratulations to all of the winners and nominees!

CCBill’s FlexForms System and One-Click Feature Help ATKingdom Maximize Results

With the proliferation of personal devices and evolving consumer purchase behaviors, it can be a challenge for businesses to ensure payment options are being presented in a manner that will best resonate with the buyers. As ATKingdom Operations and Business Development Manager Melissa Campos states in this video, the built-in and intuitive features of FlexForms make it easy to create different looks and present them to consumers.

A|B testing of forms is one thing, comparing different payment processors is another. FlexForms allows businesses to make these comparisons between e-commerce providers, and can complement any other testing scenarios as well. For instance, ATKingdom is seeing notable results comparing how CCBill one-clicks performs against a solution that is not utilizing one-clicks, as stated by Campos.   

“As the online buyer changes, our merchants are digging into the many toolsets in our platform to drive new sales and expand their reach,” said Gary Jackson, managing VP of sales for CCBill. “What ATKingdom is doing is a prime example. It has leveraged the automated A|B testing options within FlexForms to see which form aesthetics and pricing variables work best with astounding results. And once the new member has access, they are capturing additional sales through one-clicks. Knowledge is power and knowing what performs and what doesn’t can go a long way toward achieving success.”

To begin using the forms, merchants can visit the FlexForms area within the CCBill Admin Portal. For more information, contact or call 800-510-2859.