Supporting the Community, and Greater Cause

AIDS is something that affects more than just one industry or a few particular segments of the market. It permeates the entire population at some level or another. With that in mind, CCBill is proud to help raise awareness and humbled by the dedication of individuals within the industry that actively join the fight against AIDS. Individuals like Cybersocket President Morgan Sommer, who is once again participating in the AIDS/LifeCycle ride this year.

AIDS/LifeCycle 12 is a 545 mile distance bicycle ride between San Francisco and Los Angeles, taking place between June 2 and 8. This year's event will be the third one Morgan has participated in, and also the third one in which CCBill is happy to support his efforts. It is the twelfth year for the ride itself.

We invite you to join us in supporting Morgan's ride by visiting his participant page and making a charitable donation. Or support the cause in some other manner you see fit.

As Managing VP of Sales for CCBill Gary Jackson states, "It is our privilege and honor to make this contribution for Morgan's participation, and in doing so, also assist in the advancement of the greater cause as a whole."

  

Seasonal Swings in Online Sales?

Ever notice certain times where stores seem a little bit more crowded than usual? Or lines seem longer at the checkout? Sales patterns and market swings don’t just occur in mainstream markets. Adult outlets experience varying consumer trends that go both up and down within the market, directly impacting sales and online merchants. 

It’s an important aspect to examine and in the March edition of XBIZ World, Jason Kirk, CCBill brand manager, pinpoints past history and significant data to identify some trends. Check out what he has to say and add a comment to this post or send him a tweet at @CCBillJason to share your thoughts.

p.s. - to see a version of Jason's article with charts depicting some sales trends, head over to the CCBill Facebook page. 

Get to Know the CCBill Family

Ever wonder what it takes to manage tens of thousands of merchants and affiliates for an Internet billing service? If you’ve heard of CCBill, you’ve more than likely heard of Gary Jackson, CCBill’s managing vice president of sales. But there is a lot more to him than that familiar face at tradeshows.

Get to know Gary Jackson and gain a peak into his life both inside and outside of CCBill in XBIZ’s March Exec. Seat feature article. 

CCBill Update

Running a successful online business can be demanding, and it's important to know your e-commerce partners / payment processing providers are there for you every step of the way. In the short video clip linked below, CCBill Brand Manager Jason Kirk explains how his role helps and interacts with merchants and internal company groups, and what are some of the things on the horizon for the rest of 2013. 

CCBill Update Video

Be sure to connect with Jason on Twitter at @CCBillJason and follow @CCBillBIZ as well to see timely updates and news.

MasterCard Payment Facilitator Program & CCBill Merchants

Over the course of the past months, we are well aware that you have been subjected to a variety of differing messages from a combination of sources regarding the new MasterCard Payment Facilitator program and how it could affect your business.

As a trusted e-commerce platform for websites’ online transactions, it is our goal at CCBill to provide the finest and most secure processing services available, both today and well into the future.

In an effort to offer our Merchants as much transparency as possible, we want to make them aware that we have been working directly with MasterCard over the past several months to  transition into the new MasterCard Payment Facilitator program in the next few weeks, to be completed by May 24, 2013.

Hearing this news, we are sure many are now wondering how their CCBill accounts will be affected by our participation in the new MasterCard Payment Facilitator program. Beyond the annual $500 registration fee, we believe there should be very little effect on business. CCBill will continue to manage company information for merchant’s MasterCard accounts, and the overall transition should be seamless.

To better explain this transition, we have created a very detailed MasterCard Payment Facilitator Program FAQ. The CCBill MasterCard Payment Facilitator Program FAQ will be updated on a regular basis with current information on this important topic. Please know that our plan is to also notify you immediately when we have new information which pertains to how you will be affected by this program’s requirements.

Everyone at CCBill would like to thank you in advance for your patience with us as we transition into this new MasterCard Facilitator program.

Our CCBill Account and Client Support Teams are available to discuss your plans for your account and address your questions at any time, and can be reached at 800.510.2859, or at clientsupport@ccbill.com.

Your Team at CCBill

Portuguese Payment Forms Now Available

With nearly 80 million online users, Brazil is dominating the South American consumer e-commerce market, and remains on track for amazing online and mobile consumer buying growth well into the future. This top emerging market is definitely one to keep eyes on, and is worth consideration for any business. To that end, we are happy to announce the release of Portuguese language payment forms.

Our multi-language payment forms are translated to appear in your consumer’s language, and work well with our international processing tools to promote your site around the globe, while maximizing your revenue potential from international payments.

With this latest release, Portuguese is now automatically enabled on all of your CCBill payment forms. Buyers will also see and can choose the Brazilian flag along with any of our other multi-language flags on their payment forms, as well as on the CCBill Consumer support website.

Please note: Portuguese Telephone and Live Chat support are not provided at this time, and certain form and support site items will appear in English and are not included in this release; they include:

• Upgrades
• Up Sales and Cross Sales
• Lifetime Subscriptions
• DRM Subscription
• Geo Targeting (Releasing Soon)
• Consumer Support Message Fields (Releasing Soon)
• Consumer Support Error Messages (Releasing Soon)

If you would like to learn more about our Portuguese, as well as our full library of Multi-language payment forms, or if you have additional questions, our Client Support Team is available to assist you 24/7 at clientsupport@ccbill.com, or by phone at 800.510.2859.

Webhooks Enhancement - Addition of Expiration Webhook

We are pleased to announce the addition of the Expiration Webhook. This is a Subscription-Based event which you can configure in the Webhooks admin.

The purpose of the Expiration Webhook is to notify you when a Subscription's access has expired and therefore should have it's related access removed from your Subscription-Based websites. If you're using CCBill's User Management system, we take care of this for you and you should use this Webhook for informational purposes only or disable it.

The eventType that will be provided as a URL parameter is Expiration, and the eventGroupType is Subscription.

Documentation for this Webhook can be found here.

To setup and/or modify your Webhooks configuration, login here and then select Webhooks from the left hand menu. You must login to and enable this new Webhook in order to start receiving it.

To receive additional notifications about features, enhancements, products, and other CCBill related communications in the future follow me on Twitter:

Follow @CCBillJason