On Monday, December 11th, between 12:30 a.m. and 5:30 p.m. Mountain Standard Time (MST), There will be planned maintenance conducted on the infrastructure that supports our CCBill systems.
Please note: Because of the nature of this maintenance, we do not expect transactions to be affected during this daylong maintenance window.
Thank you for your understanding and patience as we continue to make improvements to our systems and work toward providing you and your customers with the best service possible. Our teams will take every necessary precaution to mitigate any impact during this maintenance.
However, if you experience on-going issues either during, or following this maintenance window, please contact our Merchant Support Team by email at firstname.lastname@example.org or phone at +1.800.510.2859. You may also contact us anytime using our Live Chat service.
Thank you for your attention to this matter.